The hype around AI is fading, but the real disruption is just beginning. Generative AI will transform business models, slashing costs and redefining how we use software – we’re ready for the revolution.
GPT-4o - How will it impact CX?
A goal as ambitious as ours requires a pretty special team. We’re excited to announce that Samir Sen and Anand Chandrasekaran are joining us.
Impressive AI demos aren't the whole story – we've learned a ton about making generative AI actually work for customer experience. We're seeing the potential of generative AI in the real world, but the key is learning from experience and putting smart limits in place.
Customer service isn't about how long it takes — it’s how well we solve problems. Let’s embrace contracts that transform CX into a competitive advantage.
Our AI is going beyond simple automation to provide surprisingly empathetic service. We discuss how it creates a customer experience that’s defined by speed, personalization, and reliable problem solving.
If you’re an experienced CX professional who’s ready to redefine the industry, join our team. You’ll work with the latest AI and transform service for top companies.
Crescendo's c7o.ai technology combines cutting-edge AI in the form of a platform and applications to transform customer experience with superior quality at scale.
Why it’s not so easy to recreate a transformation.
The true potential of AI will be unlocked by CX companies that can disrupt long-standing industry challenges.